This Privacy Policy ("Policy") describes how bonus365 ("the Company," "we," "us," or "our"), operator of the online gaming platform at bonus365.bio, collects, processes, stores, and protects the personal information of registered players and visitors ("you," "your," or "Data Subject") in the Philippines.
bonus365 is committed to protecting the privacy and personal data of all users in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the orders and issuances of the National Privacy Commission (NPC) of the Philippines. We are also guided by applicable PAGCOR regulatory requirements governing data handling for licensed online gaming operators.
By registering an account at bonus365.bio or using any part of the bonus365 platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, you must not register an account or use the bonus365 platform.
For the purposes of the Data Privacy Act of 2012, bonus365 acts as the Personal Information Controller (PIC) with respect to personal data collected through the bonus365.bio platform.
Our designated Data Protection Officer (DPO) can be contacted at:
All privacy-related requests, complaints, and inquiries should be submitted to the DPO contact above. bonus365 does not accept privacy requests submitted through social media channels or third-party intermediaries.
When you register an account or interact with the bonus365 platform, you may provide the following categories of personal data:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, government ID number, ID type | Registration & KYC verification |
| Contact Data | Email address, Philippine mobile number (+63), home address | Registration & profile updates |
| Financial Data | GCash number, Maya account, bank account name/number, transaction history | Deposits, withdrawals, KYC |
| Verification Documents | ID photographs, proof of address, payment method screenshots | KYC process |
| Gaming Activity | Game history, bets placed, wins, losses, session durations | During platform use |
| Communications | Support chat transcripts, email correspondence | Customer support interactions |
When you access the bonus365 platform, certain technical data is collected automatically through standard web technologies:
bonus365 may receive limited personal data from third-party payment processors (e.g., GCash, Maya) to confirm transaction completion, and from identity verification service providers to cross-verify KYC documents. We do not purchase personal data from data brokers or marketing list providers.
bonus365 processes your personal data for the following specific purposes:
bonus365 does not use personal data for automated decision-making or profiling that produces significant legal effects on players without human review.
Under the Philippine Data Privacy Act of 2012, bonus365 relies on the following legal bases for processing personal data:
bonus365 does not sell, rent, or trade personal data to third parties for their own marketing purposes. We share personal data only in the following circumstances:
We engage third-party processors who provide services on our behalf, including payment processors (GCash, Maya, banking partners), game providers (JILI, PG Soft, Evolution, Pragmatic Play, and others), cloud infrastructure providers, KYC verification services, and customer support platform operators. These processors are contractually bound to process data only on bonus365's instructions and may not use player data for their own purposes.
bonus365 is legally required to share personal data with Philippine regulatory authorities including PAGCOR, the AMLC, the National Privacy Commission, and law enforcement agencies, where such disclosure is mandated by law, court order, or regulatory directive. We will comply with such requirements without prior notice to affected players where legally prohibited from providing such notice.
In the event of a merger, acquisition, or transfer of all or part of bonus365's business assets, personal data may be transferred to the successor entity subject to equivalent data protection commitments.
Where fraud, money laundering, or criminal activity is suspected, bonus365 may share relevant personal data with other licensed gaming operators, financial institutions, or law enforcement agencies as part of coordinated fraud prevention efforts.
The bonus365 platform uses cookies and similar tracking technologies to deliver and improve platform functionality. The categories of cookies we use are:
You may manage cookie preferences through your browser settings. Disabling essential cookies will impair your ability to log in and use the bonus365 platform. bonus365 does not use third-party advertising or behavioural tracking cookies.
bonus365 retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods mandated by Philippine law and PAGCOR regulations:
Upon expiry of applicable retention periods, personal data is securely deleted or anonymised so that it can no longer be attributed to an identified individual. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes.
bonus365 implements technical and organisational security measures appropriate to the nature and sensitivity of personal data processed on the platform:
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by bonus365:
To exercise any of the above rights, submit a written request to [email protected] with the subject line "Data Subject Rights Request." We will acknowledge receipt within 3 business days and respond substantively within 15 business days. Identity verification will be required before processing any rights request.
bonus365 does not knowingly collect, process, or retain personal data from individuals under the age of 21. Account registration requires affirmative confirmation of age eligibility, and KYC verification includes mandatory age verification against government-issued identification.
If bonus365 discovers that personal data of an individual under 21 has been collected, the associated account will be immediately suspended, all funds will be held pending investigation, and the personal data will be deleted to the extent permitted by our regulatory obligations. If you believe your child has registered an account on bonus365.bio, please contact us immediately at [email protected].
In the course of providing gaming services, certain personal data may be transferred to and processed by game providers, cloud infrastructure providers, or payment processors located outside the Philippines. bonus365 ensures that any such cross-border transfers are conducted in accordance with Section 21 of the Data Privacy Act of 2012 and applicable NPC regulations, including:
Players may request information about specific cross-border transfers affecting their personal data by contacting our DPO.
bonus365 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material changes will be communicated to registered players via email to the address on file and through a notice on the bonus365 platform at least 7 days prior to the effective date.
The "Last updated" date at the top of this Policy reflects the most recent revision. Continued use of the bonus365 platform following the effective date of any amendment constitutes acceptance of the revised Policy. If you do not accept the revised Policy, you must cease using the platform and may request account closure.
For all privacy-related inquiries, data subject rights requests, or concerns about how bonus365 handles your personal data, please contact our Data Protection Officer:
If you believe your data rights have been violated and our DPO has not adequately resolved your concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines at privacy.gov.ph.
Six pillars of data protection built into the bonus365 platform.
All data transmitted between your device and bonus365 is encrypted with TLS 1.3 and AES-256 — the same standard used by BPI, BDO, and Metrobank online banking. Your personal and financial data is never sent in plain text.
bonus365 operates in full compliance with the Philippine Data Privacy Act of 2012 (RA 10173). A dedicated Data Protection Officer oversees all data handling, and player rights requests are processed within 15 business days.
bonus365 does not sell, rent, or trade your personal data to third-party advertisers or data brokers. Your personal information is used exclusively to operate your account, comply with regulations, and improve your gaming experience.
Every piece of data collected by bonus365 is collected for a specific, documented purpose. We do not collect data speculatively or for purposes beyond those stated in this Policy. You can review exactly what we collect and why in Section 3.
Access, correct, delete, or port your personal data at any time. Object to marketing at any time — opt-out is immediate. Rights requests are handled by our DPO team, not a generic support queue, because privacy matters.
In the event of a data breach affecting your personal information, bonus365 will notify the National Privacy Commission and affected players within the timeframes required by Philippine law — proactively and transparently.
Play with confidence knowing your personal and financial data is protected by 256-bit encryption, Philippine Data Privacy Act compliance, and a dedicated Data Protection Officer. Sign in to manage your privacy settings at any time.